Passer au contenu
Chevron Chevron
Français Chevron
États-Unis USD Chevron

FAQ's

We’re thrilled to have you here and truly value your trust.Below you’ll find answers to the most common questions about our jewelry, shipping, returns, and more.If you need anything else, our team is always just a message away — we’re here to help you feel confident, informed, and supported.
Jewelry & Materials
What materials do you use for your jewelry? Plus

We offer only certified, implant-grade materials: 14k and 18k solid gold, ASTM F-136 titanium, and nickel-free options. All pieces are APP-approved and safe for long-term wear.

Are your products APP-certified? Plus

Yes, we work exclusively with APP-trusted brands like Buddha Jewelry, Junipurr, Norvoch, TAWAPA, Anatometal and more. This ensures the highest standards of safety and craftsmanship.

Can I wear your jewelry in a fresh piercing? Plus

Absolutely. Our jewelry meets all anatomical and safety standards for initial piercings. However, always consult with your piercer to ensure the best fit for your anatomy.

Shipping & Orders
How quickly do you ship orders? Plus

Generally orders are shipped within 1-2 business day via USPS. Shipping times vary by destination. For detailed information, please refer to our Shipping Policy

Do you ship internationally? Plus

Yes, we ship worldwide. Please note that international customers are responsible for any customs duties or taxes upon delivery.

How can I track my order? Plus

Once your order is shipped, you'll receive a tracking number via email. You can also track your order through our Order Tracking page.

Returns & Exchanges
What is your return policy? Plus

We accept returns of unopened and unworn items within 90 days of purchase. Please note that original shipping costs are non-refundable, and we do not provide return shipping labels.

Can I exchange an item? Plus

Currently, we do not offer exchanges. If you need a different item, please return the original and place a new order.